Terms and Conditions

Welcome to the website of Reen Power & Solar Enterprises LTD. By accessing or using this website and our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website.

1. Company Information

Reen Power & Solar Enterprises LTD
Mfangano & Sheikh Karume Junction, Nyanza House, 1st Floor, Shop Number 8
Nairobi, Kenya

Nairobi, Kenya
Email: info@reenpowerandsolarenterprises.co.ke
Phone: 0117360000

2. Acceptance of Terms

By visiting or shopping on our site, you agree to be legally bound by these terms and all applicable laws and regulations. If you do not agree, please do not use this site.

3. Products and Services

We offer products and services related to solar power solutions, including but not limited to:

• Solar power systems
• Solar inverters and batteries
• Installation services
• Maintenance and consultation

All descriptions and pricing of products are subject to change without prior notice. We reserve the right to discontinue any product at any time.

4. Orders and Payments

• All orders are subject to availability and confirmation.
• Prices are listed in Kenyan Shillings (KES) and include applicable taxes unless stated otherwise.
• Payment must be made in full before products are delivered or services rendered.
• We accept various modes of payment; details will be provided during checkout or invoicing.

5. Refunds and Returns

Please refer to our Refund and Returns Policy for detailed information.

We accept returns within 7 days if the product is unused, in original condition, and accompanied by proof of purchase. Refunds, where applicable, are processed within 7–14 business days to the original payment method.

6. Shipping and Delivery

• Delivery timelines vary based on location and product availability.
• You will be informed of the estimated delivery schedule after your order is confirmed.
• We are not responsible for delays caused by third-party couriers, customs, or unforeseen circumstances.

7. Warranties and Liability

• Most of our products come with manufacturer warranties. Warranty terms vary and are shared at the time of purchase.
• Reen Power & Solar Enterprises LTD is not liable for damage caused by improper installation (not done by us), misuse, or unauthorized repairs.
• To the fullest extent permitted by law, we exclude all warranties and liabilities not expressly stated in these terms.

8. Intellectual Property

All content on this website—including logos, text, graphics, images, and product names—is the property of Reen Power & Solar Enterprises LTD or its content suppliers. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for full details on how we collect, use, and store your personal data.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of those external sites.

11. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our site constitutes your agreement to the revised terms.

12. Governing Law

These Terms are governed by the laws of the Republic of Kenya. Any disputes arising from the use of our site or services will be handled in accordance with Kenyan law and settled in Kenyan courts.

13. Contact Us

If you have any questions about these Terms and Conditions, please reach out:

Reen Power & Solar Enterprises LTD
Shop No. G18, Ground Floor,
Mfangano & Sheikh Karume Junction, Nyanza House, 1st Floor, Shop Number 8
Nairobi, Kenya

Email: info@reenpowerandsolarenterprises.co.ke
Phone: 0117360000